The work speaks.
So does the track record.
Fifteen years of compliance program design and implementation—inside organizations and as an external partner. The client stories below are a small part of the picture.
The compliance track record.
Before launching Expert Generalist, I spent 15 years building compliance programs as a practitioner inside organizations—and as an implementation partner to some of the largest companies in the world. Here's what that work actually looked like.
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S&P 400 Industrial Corporation — 55+ Countries
Designed and launched the company's first-ever U.S. Government Contracting compliance program, mitigating regulatory and financial risk across a global operation. Translated 2,500+ complex legal and regulatory requirements—including the Federal Acquisition Regulations—into practical process documentation, how-to guides, and step-by-step task guidance for 16,000 employees. Built self-serve compliance status tools to transfer program ownership to the business.
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Launched first-ever compliance program
Engaged to build a compliance program from scratch across five operating companies, working directly with executive leadership. Designed and implemented the full program architecture: policy development and operationalization, tailored training and communications, a confidential reporting and investigation structure designed to eliminate fear of retaliation, a third party management program, and incentive and disciplinary frameworks. Conducted root cause analysis of misconduct and developed next steps that addressed structural causes—not just the presenting incident.
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Compliance Startup
As Implementation Lead and Director of Operations at a compliance-focused startup, managed 50+ concurrent compliance projects across 10 business functions. Led discovery, scoped objectives and deliverables, and strategized with customers on training and communications planning. Avoided an estimated $250k+ in annual labor cost through automation. Grew and retained a client base spanning Fortune 10 retailers, global logistics companies, international airlines, major automakers, luxury conglomerates, large health systems, and financial services firms.
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National Retailer — 1,400+ Locations
Reframed "compliance training" as job training — showing 27,000+ employees how to do their jobs the right way rather than how to pass a compliance test. Translated abstract policies and legal requirements into actionable, job-specific behaviors for field locations. Partnered with audit to enhance audit plans so the right risks were actually being addressed.
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FTSE 100 Engineering Conglomerate — 50+ Countries
Ran the global ethics and compliance program for a 23,000-person organization — triaging all hotline reports, managing cross-functional investigations, and planning and executing company-wide compliance meetings across Germany, UAE, Brazil, and Czech Republic. Analyzed training and hotline data to identify trends and prepare reports for senior and executive committees.
Across these roles: compliance program design, behavioral training strategy, cross-functional investigations, global rollouts, regulatory risk mitigation, and the operational work of making compliance something organizations can actually sustain. The consulting practice builds on all of it.
A few engagements worth sharing.
These stories span operational design, compliance strategy, and leadership clarity. The common thread: closing the gap between what an organization intends and how it actually operates.
Driving clarity and competitive differentiation for Learning Pool’s compliance products →
Focusing on what matters: Andrea’s journey to growing The Hive with intention →
Turning momentum into a manageable rhythm at Rachel's Quilt Company ➝
Making space for what matters: How Dr. Jasia Correa leads with care and clarity ➝
When success became overwhelming: How Marianne found clarity and confidence →
The through-line isn't an industry.
It's a problem: the gap between what an organization says it values and how it actually operates.
Whether the client is a Fortune 500 compliance team navigating regulatory complexity or a founder whose systems haven't kept up with their growth — the work is the same at its core.
Find where the gap is. Name it honestly. Build the conditions that close it. Then make sure the organization can sustain that on its own.
That's what every engagement in this track record has been about.
Ready to close the gap?
Most engagements start with a conversation about where things stand right now—and what actually needs to change.