Meet Courtney
Your business co-pilot (and second-in-command when you need one)
What I do
Oh, hi there!
I cut through noise to design frameworks that actually work.
I’m at my best when the vision is big, the moving parts are many, and the leader in charge is overwhelmed by their own success.
Most of my clients describe me as their business co-pilot—and sometimes, their fractional second-in-command.
Some describe me as a unicorn, because I seem to “get” them, their business, their products, and their customers.
One even introduced me to their global legal team by saying I could cure cancer—which was an amazing compliment, but, sadly, I’m not a scientist (and only wish I could cure cancer).
What I can do is bring structure, clarity, and calm momentum to the chaos so you can stay focused on what only you can do.
How I got here
I’ve sat in the Integrator seat, self-implemented EOS, and built operational structures that create accountability and traction.
With 15+ years of experience across compliance, ethics, operations, and strategy, I know how to turn complex challenges into systems that are simple, repeatable, and profitable.
At one point, I helped scale a business that went from “we don’t even know how to buy Post-its” to selling for top dollar—and now that founder spends their days fully living their passions. That experience reminded me why I do this work: building businesses that not only run well, but let their leaders actually live well.
I started Expert Generalist to help more founders and leaders do exactly that—reconnect with what they truly want to build, and find the clarity and capacity to make it happen.
What I’m known for
✨ Organizational design & strategy—building scalable, high-performing structures
✨ Ethics & compliance leadership—bringing clarity to legal, compliance, and cultural complexity
✨ EOS & business operations—bridging vision and execution for real results
✨ Process optimization—transforming chaos into clarity
✨ Behavioral & data-driven decision-making—aligning teams through insight
✨ Simplifying complexity—turning complicated concepts into something real humans can understand and apply in real life—without sacrificing substance
If you like frameworks, systems, or good metaphors, we’ll get along just fine.
How we work together
We start with a virtual coffee—a no-pressure conversation to figure out what’s working, what’s wearing you out, and where clarity is missing.
Then we:
1️⃣ Map priorities and uncover friction points.
2️⃣ Design or refine systems that fit your business and your people.
3️⃣ Build measurable, sustainable momentum—without relying on heroics.
My goal isn’t to add noise. It’s to make things make sense again.
Who I work best with
I work best with founders and leaders who’ve hit what I call “good problems.”
Your business or compliance program is growing—but your systems, time, or sanity aren’t keeping up.
You might be a founder scaling fast or a compliance officer trying to make “do the right thing” more than a tagline. Either way, you don’t need theory—you need practical structure, accountability, and insight that actually move the needle.
My approach
Part process-sorceress, part cat-herder, I bring quick thinking, resourcefulness, and pragmatism to every challenge.
I don’t do performative work. Whether it’s operational design, compliance strategy, or cross-functional change, I focus on structure that actually sticks.
The goal isn’t perfection. It’s progress you can prove.
Ready to turn vision into a well-oiled machine?
Let’s start with a virtual coffee. Bring your biggest business challenge; I’ll bring curiosity, perspective, and a practical plan to move you forward.